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about G&G Roofing Inc.

Long read but worth it if you’re wanting an honest review.  Wed 8/13 was our start date for our new roof. Tues 08/12 we had the materials dropped off and a dumpster which was dropped off in front of our garage blocking in our mode of transportation. We were not notified of this prior or at the time of the drop off so we can make arrangements. There was also tire marks from the tow vehicle which broke a section of our driveway. The project was started on the 13th and the workers were using our plants as a clothesline for dirty sweaty clothing. Besides that and some minor trash left in our yard the work was excellent and done fast. On Thur 8/14 I texted the company about our trapped vehicle and asked when they could move the dumpster as it was blocking my wife in and our vehicle we use. I was told it was going to be passed along. Fri 8/15 the roof was “mostly” done except for a garage vent due to the part not showing up. When the project was done for the day the site manager spoke to my wife where he apologized for the dumpster and even said that it was full day 1 and should have been collected already. He mentioned how they had been trying to reach the company to move it since Thur with no luck. I explained we were supposed to be going out of town for my wife’s bday and needed the vehicle but was told there was nothing that could be done. No offer from the company for any correction or fixing of the situation. Sat went by with no update or movement of the dumpster. Sun and there was again no update or movement. I then reached out to the company again who told me the dumpster company said they would “try” to get there Sat (which didn’t happen). I explained to them some sort of arrangement was going to have to be made so we could get to work etc. I was finally able to get ahold of the dumpster company myself who alleged he was not notified to pick up the dumpster until 3pm Fri 8/15. He told me I could do what I needed to do (as in towing it myself and I could bill G&G). The tow company then came and retrieved the dumpster on Mon 8/18. After all this I took the time to walk the property and found some of my wife’s plants were taken (cleanly cut/taken) despite her GIVING them some for free beforehand. As well as material bags/trash near our pool enclosure and the cable cord from removing our dish just freely hanging at head level where they clearly didn’t want to use a ladder to cut it from the soffit. We had a tire that was punctured by a left nail. Also was told by the inspector that they covered my dryer vent and they had to forcefully open it as in the state it was done there was a risk of a fire/clog.  Due to all this, I contacted the manager Jamie. Jamie came out himself and tried to right the situation and offered kind words. Jamie then advised he would look into some compensation or reimbursement via taking a small amount off the final bill which was originally 18,710 (500 was paid at time of signing and 18,210 was outstanding). When I got the invoice it was showing 18,310 out standing as they had extra material used. I again contacted Jamie who then adjusted the final invoice to be 18,181 which ended up being just about the same as what WOULD have been due. I informed them I needed certain documents that insurance requested prior to payment (like final inspection, wind mitigation etc) and took multiple follow ups over a couple of weeks. Once I got a response I was told they needed to come back out as the photographs that SHOULD have been in the system was not on their end. They would then be in touch to get me the requested forms and I would give payment. A couple more weeks passed and Once received, I explained due to all the circumstances I did not feel the wrongs were righted and paid my invoice (October 27th) Overall the work looks great and the price is competitive. The initial estimate/estimator (Justin) process was by far the best of the other company’s we had come out. But the other circumstances and lack of responsibility or accountability makes me drop what otherwise would have been a great (5 star) review.

- Hannah