Read what people are saying
about G&G Roofing Inc. in:
Volusia County, FL
G&G Roofing Inc. of Brevard, Volusia, Orange, Seminole & Indian River Countyhas received 15 reviews, averaging 4.00 Stars:
Edgewater, FL
Edgewater, FL
Long read but worth it if you’re wanting an honest review. Wed 8/13 was our start date for our new roof. Tues 08/12 we had the materials dropped off and a dumpster which was dropped off in front of our garage blocking in our mode of transportation. We were not notified of this prior or at the time of the drop off so we can make arrangements. There was also tire marks from the tow vehicle which broke a section of our driveway. The project was started on the 13th and the workers were using our plants as a clothesline for dirty sweaty clothing. Besides that and some minor trash left in our yard the work was excellent and done fast. On Thur 8/14 I texted the company about our trapped vehicle and asked when they could move the dumpster as it was blocking my wife in and our vehicle we use. I was told it was going to be passed along. Fri 8/15 the roof was “mostly” done except for a garage vent due to the part not showing up. When the project was done for the day the site manager spoke to my wife where he apologized for the dumpster and even said that it was full day 1 and should have been collected already. He mentioned how they had been trying to reach the company to move it since Thur with no luck. I explained we were supposed to be going out of town for my wife’s bday and needed the vehicle but was told there was nothing that could be done. No offer from the company for any correction or fixing of the situation. Sat went by with no update or movement of the dumpster. Sun and there was again no update or movement. I then reached out to the company again who told me the dumpster company said they would “try” to get there Sat (which didn’t happen). I explained to them some sort of arrangement was going to have to be made so we could get to work etc. I was finally able to get ahold of the dumpster company myself who alleged he was not notified to pick up the dumpster until 3pm Fri 8/15. He told me I could do what I needed to do (as in towing it myself and I could bill G&G). The tow company then came and retrieved the dumpster on Mon 8/18. After all this I took the time to walk the property and found some of my wife’s plants were taken (cleanly cut/taken) despite her GIVING them some for free beforehand. As well as material bags/trash near our pool enclosure and the cable cord from removing our dish just freely hanging at head level where they clearly didn’t want to use a ladder to cut it from the soffit. We had a tire that was punctured by a left nail. Also was told by the inspector that they covered my dryer vent and they had to forcefully open it as in the state it was done there was a risk of a fire/clog. Due to all this, I contacted the manager Jamie. Jamie came out himself and tried to right the situation and offered kind words. Jamie then advised he would look into some compensation or reimbursement via taking a small amount off the final bill which was originally 18,710 (500 was paid at time of signing and 18,210 was outstanding). When I got the invoice it was showing 18,310 out standing as they had extra material used. I again contacted Jamie who then adjusted the final invoice to be 18,181 which ended up being just about the same as what WOULD have been due. I informed them I needed certain documents that insurance requested prior to payment (like final inspection, wind mitigation etc) and took multiple follow ups over a couple of weeks. Once I got a response I was told they needed to come back out as the photographs that SHOULD have been in the system was not on their end. They would then be in touch to get me the requested forms and I would give payment. A couple more weeks passed and Once received, I explained due to all the circumstances I did not feel the wrongs were righted and paid my invoice (October 27th) Overall the work looks great and the price is competitive. The initial estimate/estimator (Justin) process was by far the best of the other company’s we had come out. But the other circumstances and lack of responsibility or accountability makes me drop what otherwise would have been a great (5 star) review.
- Jon
Edgewater, FL
Thank you for doing an excellent job re-roofing my house! Your workers were polite and professional and Josh was a helpful and knowledgeable man! I really appreciate the knowledge and workmanship of all involved. My neighbor's were also impressed with the workers which are an asset to your company! I urge anyone looking for a company regarding their roof will read the reviews of all companies you get an estimate from which I did! Thanks again G&G for employing people who are an asset to your company! Alexina
- Alexina C Kois
New Smyrna Beach, FL
So grateful! After Milton G & G quickly scheduled and came to my home to assess and offer assistance. Technician was polite, on time and knowledgable. Very pleased and will recommend and use again. Anne K
- Anne
Port Orange, FL
called to replace front porch roof in nov. gave check for 500.00 dollars. they cashed check nov 21 did nothing kept contacting them did nothing if there triple AAA at bbb they must not expect much. BAD SERVICE FROM A BIG COMPANY they only like big jobs.....B.K.
- william kroll
Port Orange, FL
5 star. Sorry not Justin. I meant JASON.
- sandra D
Edgewater, FL
Our salesman, Chris, was kind, informative, and accommodating as was the rest of the team. We are pleased with the final product and follow up. Will recommend to others.
- Kimberle E
Edgewater, FL
Replaced my roof on my home. Workers were very professional. Great price. I would recommend this company.
- Michelle
Ormond-by-the-Sea, FL
- Kimberly
Daytona Beach, FL
I WANT TO FIRST SAY THANK YOU. JOEY I COMMEND YOU AND YOUR TEAM ON A GREAT JOB. YOU GUYS WERE PUNCTUAL CLEAN AND WORK AREAS ORGANIZED. ALWAYS CONSCIENCE OF THE FAMILY WHEN HOME. THE PROFESSIONALISM WAS TOP NOTCHED. ALWAYS KEPT US INFORMED OF WHAT WAS GOING ON DURING THE PROCESS. I WILL RECOMMEND YOU GUYS TO ANYONE NEEDING YOUR SERVICES. THANK YOU!!! Description of work: COMPLETE TEAR DOWN AND ROOF REPLACED
- Michael Gutierrez
Daytona Beach, FL
I AM VERY PLEASED WITH MY NEW ROOF. JOEY TRAUTMAN, THE SUPERINTENDENT OF THE JOB WAS SO POLITE AND EXPLAINED EVERY THING THAT WAS GOING ON. HE MADE SURE EVERY THING WAS NEAT AND CLEANED AFTER THE MEN FINISHED WORKING. HE WAS A REAL JEWEL. THE ONLY PROBLEM I HAD WAS I HAD TO WAIT SO LONG TO GET THE ROOF DONE. I GIVE IT A 5 STAR RATING. PATRICIA FERRO 809 CAREY DR. SOUTH DAYTONA, FL. 32119
- Patricia Ferro
Deltona, FL
I would have been in so much trouble if I didn't have the G & G Roofing teen behind me Karen in the office was wonderful she even took time out of her day to call my insurance company which was going to drop me if the roof was not done by August 1st 2018 my roof was in pristine condition when they were done they did a wonderful job and I could not ask for a better company this day and age there are not people out there that look out for you and your best interest my roof was done July 19th 2018 and I was at my insurance company to pay them August 1st 2018. I want to give a big thank you so very much I can't express my gratitude I want to give you A5 star rating if I can find out how to do this. Thank you to all the men that were on my roof they were very professional they were courteous and respect the laws of sound in the morning they did not start before 8 and they were finished at 6 it's the hottest days of the week and they were there hardest on my roof. Another shout out and thank you so very very much is Joey he is very courteous he kept on top of things and he had many jobs to look after in the area. Third and most important shut out to my girl Karen in your Port Richey office the best person you have on your staff they're all good but she saved me so much money I can't thank her enough either you have a great team behind you please do not forget all their hard work because they have your back to I'm sure of this. Your most grateful customer Bonnie
- Bonnie Erickson
New Smyrna Beach, FL
They replaced my roof in late April. I could not recommend this company. The bottom line for me is, would I use the same company again, and the answer is no. Definitely not. Multiple problems that simply should not have occurred.
- Charles Hudgens
Deltona, FL
Your customer service on the phone is horrible.
- Victor H
Daytona Beach, FL
Request A Free Estimate at ,743 Heineman, ST 386)631-7053
- Hosea Crooms
Long read but worth it if you’re wanting an honest review. Wed 8/13 was our start date for our new roof. Tues 08/12 we had the materials dropped off and a dumpster which was dropped off in front of our garage blocking in our mode of transportation. We were not notified of this prior or at the time of the drop off so we can make arrangements. There was also tire marks from the tow vehicle which broke a section of our driveway. The project was started on the 13th and the workers were using our plants as a clothesline for dirty sweaty clothing. Besides that and some minor trash left in our yard the work was excellent and done fast. On Thur 8/14 I texted the company about our trapped vehicle and asked when they could move the dumpster as it was blocking my wife in and our vehicle we use. I was told it was going to be passed along. Fri 8/15 the roof was “mostly” done except for a garage vent due to the part not showing up. When the project was done for the day the site manager spoke to my wife where he apologized for the dumpster and even said that it was full day 1 and should have been collected already. He mentioned how they had been trying to reach the company to move it since Thur with no luck. I explained we were supposed to be going out of town for my wife’s bday and needed the vehicle but was told there was nothing that could be done. No offer from the company for any correction or fixing of the situation. Sat went by with no update or movement of the dumpster. Sun and there was again no update or movement. I then reached out to the company again who told me the dumpster company said they would “try” to get there Sat (which didn’t happen). I explained to them some sort of arrangement was going to have to be made so we could get to work etc. I was finally able to get ahold of the dumpster company myself who alleged he was not notified to pick up the dumpster until 3pm Fri 8/15. He told me I could do what I needed to do (as in towing it myself and I could bill G&G). The tow company then came and retrieved the dumpster on Mon 8/18. After all this I took the time to walk the property and found some of my wife’s plants were taken (cleanly cut/taken) despite her GIVING them some for free beforehand. As well as material bags/trash near our pool enclosure and the cable cord from removing our dish just freely hanging at head level where they clearly didn’t want to use a ladder to cut it from the soffit. We had a tire that was punctured by a left nail. Also was told by the inspector that they covered my dryer vent and they had to forcefully open it as in the state it was done there was a risk of a fire/clog. Due to all this, I contacted the manager Jamie. Jamie came out himself and tried to right the situation and offered kind words. Jamie then advised he would look into some compensation or reimbursement via taking a small amount off the final bill which was originally 18,710 (500 was paid at time of signing and 18,210 was outstanding). When I got the invoice it was showing 18,310 out standing as they had extra material used. I again contacted Jamie who then adjusted the final invoice to be 18,181 which ended up being just about the same as what WOULD have been due. I informed them I needed certain documents that insurance requested prior to payment (like final inspection, wind mitigation etc) and took multiple follow ups over a couple of weeks. Once I got a response I was told they needed to come back out as the photographs that SHOULD have been in the system was not on their end. They would then be in touch to get me the requested forms and I would give payment. A couple more weeks passed and Once received, I explained due to all the circumstances I did not feel the wrongs were righted and paid my invoice (October 27th) Overall the work looks great and the price is competitive. The initial estimate/estimator (Justin) process was by far the best of the other company’s we had come out. But the other circumstances and lack of responsibility or accountability makes me drop what otherwise would have been a great (5 star) review.
- Hannah